Simple, transparent pricing
Start free. Scale as you grow. No hidden fees.
Starter
For solo devs and one project
$0forever
- ✓1 workspace
- ✓1 agent seat
- ✓1 widget site
- ✓Unlimited conversations
- ✓30-day message history
- ✓Email notifications
- ✓Community support
Premium
For small teams getting started
$19/month
- ✓1 workspace
- ✓Up to 3 agent seats
- ✓3 widget sites
- ✓1-year message history
- ✓Canned responses
- ✓Basic branding (logo & color)
- ✓Email support
Most Popular
Pro
For growing support teams
$49/month
- ✓1 workspace
- ✓Up to 10 agent seats
- ✓Unlimited widget sites
- ✓Unlimited message history
- ✓Ticket tagging & filters
- ✓Full branding control
- ✓Priority email support
Business
For multi-project organizations
$149/month
- ✓Up to 5 workspaces
- ✓Up to 25 agent seats
- ✓Audit log
- ✓Agent roles & permissions
- ✓Priority-flag SLA tickets
- ✓Remove "Powered by ZapTicket"
- ✓Priority support
Enterprise
For large orgs with custom needs
Custom
- ✓Unlimited workspaces
- ✓Unlimited agent seats
- ✓SSO (coming soon)
- ✓Custom contract & SLA
- ✓Dedicated support
- ✓Custom integrations
- ✓On-premise option (future)
All plans include unlimited conversations and real-time chat. See FAQ for more details.