One platform for every customer conversation

ZapTicket combines live chat, a ticketing system, and an embeddable widget into a single tool built for teams that want to ship fast and stay close to their users.

Live Chat Widget

A single script tag adds a production-ready chat bubble to any website. It's isolated inside Shadow DOM — no CSS conflicts, no framework dependencies. Loads async, never slows your page. Under 20KB gzipped.

Agent Dashboard

See conversations in real-time. Reply, add internal notes, assign to teammates. The inbox shows unassigned chats first so nothing slips through. Switch between workspaces if you manage multiple projects.

Ticket System

Convert any conversation into a trackable ticket with one click. Filter by status, priority, assignee, or tags. Each ticket gets a unique reference (ZT-1001) so your team and customers always know what they're talking about.

Offline Fallback

When no agents are online, the widget shows a ticket form instead of chat. Visitors leave their message and see a reference number. Your team gets an email notification. When you come back online, the widget switches to chat automatically.

Try it in 5 minutes

No credit card. No sales call.

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